Refund policy.

The Artful Sisters will only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Lorimckenzie.art@gmail.com and send your item.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

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